Support

Frequently Asked Questions

Frequently Asked Questions

What types of products does Reclaimed Furniture offer?

We offer a range of reclaimed and upcycled furniture and decor, including Furniture, Sectionals, Platform Bed Frames, Bedroom Furniture, Desks & Office pieces, Benches and Ottomans, Sofas, Casual furnishings, Home Decor, Accessories, Tables, Storage & Display solutions, Bedding, Pillows, and items featuring Buckwheat Millet Hull fillings or accents.

Are your pieces sustainably sourced?

Yes. Our pieces are crafted from reclaimed or upcycled materials whenever possible, with attention to environmental impact, durability, and timeless design.

Can I customize furniture to fit my space?

Many of our items offer customization options such as finishes, fabrics, dimensions, and hardware. Please contact our team with your measurements and preferred specifications to discuss feasibility and pricing.

What is the lead time for orders?

Lead times vary by item and customization. Standard items typically ship within 2–6 weeks, while customized pieces may take longer. We will provide an estimated timeline after you place an order or during the consultation process.

Do you offer shipping and delivery?

Yes. We offer nationwide shipping and local delivery options. Availability, pricing, and timelines depend on your location and the size of the item. Some larger pieces may require professional delivery arrangements.

What if I need to return a product?

We stand behind the quality of our products. If you’re not satisfied, please review our Return Policy for eligibility, timelines, and instructions. Some items may be final sale or have specific return conditions depending on customization.

What materials are used in the bedding and pillows?

Our bedding and pillows may feature natural fillings such as buckwheat, millet hulls, and other sustainable materials, paired with high-quality fabric covers. Details are provided with each product listing.

Are the Buckwheat Millet Hull products suitable for all sleepers?

Buckwheat and millet hull fillings are ideal for many sleepers due to their moldable support and breathability. However, individual comfort preferences vary. If you have specific health considerations, consult a product specialist before purchasing.

Do you offer warranties on your furniture?

Yes. Many of our pieces come with manufacturer warranties that vary by item. Warranty details are provided on product pages and can be discussed during checkout or with customer service.

How can I contact customer support?

You can reach us via the contact form on our website, email hello@reclaimedfurniture.org, or call our support line during business hours. We’re happy to help with design advice, sizing, customization, and order tracking.

Do you offer interior design consultation?

Yes. We offer design consultations to help you select pieces that fit your space, style, and budget. Sessions can cover color palettes, layout planning, and material options.

Are there payment options aside from credit cards?

We accept major credit cards, and additional payment options may be available at checkout, including installments or financing where offered in your region. Please check the checkout page for current options.

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